Water & Sewer After Hours Emergency Number: (616) 395-0289

Paperless Billing

Simplify your life and save some trees. Go paperless and receive your bills and notices by e-mail by filling out the Paperless Billing Authorization form. You'll get your bill faster and more conveniently. We'll e-mail you as soon as your bill is ready. 

Auto Bill Pay

Make your life even simpler. Sign-up for free Auto Bill Pay today.

Move In

Please call (616) 395-0078 to get your Water & Sewer utilities account set-up for your new address.

Move Out

Fill out the Move Out Work Order form and immediately submit your move out information to the Water & Sewer Department to process your final bill.

Update Account Contact Information

Update your contact information that we have on file. Website: Fill out the Update Water & Sewer Account Contact Information form. Email: This email address is being protected from spambots. You need JavaScript enabled to view it.. Phone: (616) 395-0078.

Sewer Rate Household Occupancy Statement

Update your household occupancy if you are billed for a sewer flat rate. Please fill out the Sewer Rate Household Occupancy Statement. Email the completed form to: This email address is being protected from spambots. You need JavaScript enabled to view it. or mail to: 353 N 120th Ave, Holland MI 49424.

Pay Your Bill

By Mail: With check or money order
In Person: With cash, check, money order or credit/debit card
Drop Box: Drop a check or money order in the drop box at the front entrance
Online: On our website with a credit/debit card or e-check

Online payments are processed through Point & Pay and will be assessed a convenience fee. See the fee chart below. For detailed instructions for online account look-up and payment instructions, see BS&A online payments informational guide.

Credit/Debit Card

Amount Paying:
$0.01 - $50.00  = $1.50
$50.01 - $100.00 = $3.00
$100.01 - $200.00 = $6.00
$200.01 - $300.00 = $9.00
$300.01 - $400.00 = $12.00


Any Amount = $3.00

Note: If your check payment is returned by your bank, a $25 return check fee will be added to your account.

Pay Bill

Water & Sewer Connections

Are you interested in connecting to a municipal water and/or sewer? Submit a Water & Sewer Connection Estimate Request form and we will put an estimate together for you if municipal water and/or sewer are available.